With the various notifications, you always keep an overview.
Weekly summary
To make sure you never lose track, we will send you a summary e-mail of your installations every Monday.
Monitoring
We will send you an email if an installation is no longer available.
Enable notifications
- Log in to trakked.
- Click on the "User Icon" in the top right corner and select "Settings".
- Click on "Notifications" in the navigation
- Activate the desired notifications
If the email does not arrive, please check your spam filter and add the sender support@trakked.io to the allow list.
Pause monitoring notifications
As soon as you have activated at least one e-mail notification for monitoring activities in your profile, a new "Pause notifications" input mask is now available in your notifications panel. You can either configure the times when you do not want to disturbed manually or use one of our predefined templates.
The following templates are available:
- Pause at night (22:00 to 08:00)
- Pause at night (00:00 to 06:00)
- Pause on the weekend (Friday 22:00 to Monday 08:00)
If you want to create individual "do not disturb" periods, first select the day(s) of the week, specify from (e.g. Monday to Friday) when you don't want to receive email notifications anymore (e.g. 7 p.m.) and for how long (e.g. 11.30 hours). From now on you will not receive any notifications from Monday to Friday, between 7 p.m. and 6.30 a.m. If an installation is still offline at 6.30, you will receive a notification from us.
The setting is defined for your personal profile and can thus be configured by each user of the organisation itself.